Leisure and Hospitality

AI for bookings, guests and the money behind them

Blash AI is the artificial-intelligence division of Blash Advisory, a London-headquartered corporate finance and advisory firm building AI systems for leisure and hospitality operators across the UK, EMEA and the Far East.

Hospitality lives on enquiries and reconciliations. We automate the response and the reconciliation so nothing goes cold or unmatched.

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24/7 booking enquiries answered and qualified
£12.4k in potential payout mismatches surfaced in the first month of one build Blash case study
Every payout matched against the booking ledger
Where the time goes
  • Booking and event enquiries answered by hand at all hours
  • Payouts from platforms reconciled manually
  • Guest communication and follow-up handled piecemeal
What we build
  • Booking and enquiry handling with a voice agent option
  • Payout reconciliation against the booking ledger
  • Guest communication and follow-up automation
  • Recurring revenue and occupancy reporting
  • Answers grounded in your policies and listings
Proof

What this looks like in leisure and hospitality

Short-let property

Payout reconciliation, run unattended

The team reviewed only exceptions rather than manually checking every payout line.

94%payout lines auto-matched before review
0manual hours spent on matched payout lines after go-live
See all proof →
Questions
What does AI do for hospitality first?

It answers booking enquiries day and night and reconciles platform payouts, two areas that leak revenue and hours.

Do you have a real example?

Yes. Our payout reconciliation workflow surfaced £12.4k of potential mismatches in its first month for a short-let operator.

Can it answer guests directly?

Yes, by voice or message, grounded in your policies, with escalation to a person for anything outside its remit.

Ready when you are

Map the highest-cost workflow in your leisure and hospitality operation

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