Services · Last updated June 2026

Voice AI that answers the calls you are missing

Blash AI is the artificial-intelligence division of Blash Advisory, a London-headquartered corporate finance and advisory firm specialising in voice AI, serving operators, corporates and funds across the UK, EMEA and the Far East.

We build voice systems that pick up, qualify, book and follow up, then log everything to your CRM and escalate the calls that need a person.

55% of callers to home-services firms actually reach a person Call-tracking benchmarks
46% of genuine enquiry calls convert on that first call Call-tracking benchmarks
24/7 every call answered, qualified and logged
What we build
  • Inbound call handling for intake and enquiries
  • Qualification against your own criteria
  • Appointment booking into your calendar
  • CRM logging of every call and outcome
  • Escalation to a person when the call needs one
Why it matters

Missed calls are missed revenue. A voice system that answers every time, qualifies properly and books the meeting recovers enquiries that would otherwise go cold, while your team focuses on the conversations that need them.

  • Every call answered, day or night
  • Qualified enquiries booked, not lost
  • A clean record of each call in your CRM
What we install first

The workflows we automate first

We name the workflow rather than sell a model. These are the jobs that pay back first.

  • Missed-call recovery and text-back
  • After-hours enquiry capture
  • Qualification against your criteria
  • Appointment booking into your calendar
  • CRM logging of every call and outcome
  • Escalation to a person, with context
How it actually works

The voice agent works from your script and qualification criteria, books into your real calendar, and writes the outcome to your CRM. Calls that fall outside its remit are handed to a person with the context attached, so nothing is dropped.

Built to be governed

Calls are logged and, where required, recorded with appropriate notice. The agent operates within a defined script and escalation rules, and anything consequential is confirmed or handed to a person. Data handling follows your policy.

Our method

The Blash Voice Intake Pattern

  1. Work from your script and qualification criteria
  2. Book into your real calendar
  3. Log every call and outcome to the CRM
  4. Escalate calls that need a person, with context
Proof

Where this has paid back

Trades and home services

Recovering missed enquiries for a home-services business

The business stopped losing high-intent enquiries while engineers were on site, and the owner received quote-ready job summaries instead of raw missed calls.

54missed or after-hours enquiries captured in the first month
81%enquiries logged with complete job details before human review
Estate agents and lettings

Turning after-hours property enquiries into booked viewings

Negotiators started each morning with qualified viewing requests, not a missed-call list and an inbox backlog.

46after-hours and weekend enquiries captured in the first month
78%viewing requests structured before negotiator review
Regulated advice

Compliant enquiry intake for a regulated advice firm

More enquiries were captured without crossing advice boundaries.

41after-hours enquiries captured in the first month
96%enquiries logged with consent status and source
See all proof →
Questions about voice AI
What can voice AI handle?

Inbound intake, answering common questions, qualifying enquiries, booking appointments, and capturing the details your team needs, with escalation for anything outside its remit.

Will it sound robotic?

Modern voice models are natural and responsive. We tune the script and behaviour to your brand, and pass the caller to a person whenever the conversation needs one.

Does it connect to our calendar and CRM?

Yes. It books into your real calendar and logs each call and outcome to your CRM, so the record is complete.

What about calls it cannot handle?

They are escalated to a person with the context attached, so the caller is never left stuck and nothing is dropped.

Ready to build this?

Book a call and we will map the first workflow worth automating

Book an AI audit
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